Security Canada West FAQs

General Information

What is the official date of the Security Canada West event?
Wednesday, June 13, 2012.

Where is Security Canada West taking place?
Security Canada West is being held at:

River Rock Casino Resort
8811 River Road
Richmond, BC
V6X 3P8
604-247-8900 or 1-866-748-3718

When does the tradeshow officially open?
The exhibit hall officially opens to attendees at 12:30 p.m. on Wednesday, June 13, 2012.

Who should attend Security Canada West?
As this is a trade only show anyone involved in any aspect of the security industry is welcome to attend Security Canada West.

Where can I get a copy of the entire program?
Exhibitors will all be receiving an exhibitor kit approximately 2 months prior to the show, which will include a full program of this event.
Attendees will be receiving an attendee information package upon arrival to Security Canada West.
There will also be a program posted on the website www.securitycanadaexpo.com/scw

Can I see the full schedule before I arrive on-site?
Yes. Please visit www.securitycanadaexpo.com/scw where there will be a full schedule of the event posted.

What is the dress code?
Attire for Security Canada West is business casual. Remember comfort is key, as you will be on your feet most of the day!

Will childcare be provided?
Childcare services will NOT be provided at Security Canada West. Please make other arrangements if you require childcare, as children under 18 are not permitted on the show floor.

I have a question about Richmond.
Please visit Tourism Richmond at www.tourismrichmond.com

I have a question regarding sponsorships.
There are different levels of sponsorship opportunities available at Security Canada West.
For more information regarding sponsorship opportunities please contact us at staff@canasa.org  

I have a question about membership.
Becoming a member of CANASA will save you money when registering for Security Canada West. If you are interested in becoming a member, please see our website www.canasa.org or contact Lynne Hewitson at 1-800-538-9919 ext. 223.


Education

I'd like to speak or suggest a speaker/topic for your next conference.
If you have a suggestion for next year's conference or would like to speak at Security Canada West, please contact us at staff@canasa.org


Show Registration

What is included in my registration fee?
The fee includes entrance into the exposition, the buffet lunch and the cocktail reception. There is no fee if you register online before the cut-off date.

What is the deadline for registration?
You are able to register online until June 8, 2012. After this date, registration is only available on-site.

How can I register for Security Canada West?
Online:
Internet registration is available 24 hours a day, 7 days a week. Please go to www.securitycanadaexpo.com/scw to register.

You may also register on-site for a fee. The registration booth will open at 8:30 a.m. on Wednesday, June 13, 2012.

How do I know if I'm registered?
Security Canada does not automatically pre-register attendees from previous shows. You must register yourself every year to attend Security Canada West. Once you register, we will issue a confirmation via email immediately. If you do not receive a confirmation email please contact us at staff@canasa.org

How will I receive my badge?
If you have pre-registered then your badge will be waiting for you at the pre-registration counter at the entrance of Security Canada West. We urge you to pre-register to save both time and money.
If you are registering on-site, you will receive your badge when you register.

What if I need to cancel my registration?
No problem, please contact us at staff@canasa.org


Housing & Travel

What hotel is the official Security Canada West hotel?
The River Rock Casino Resort is our official hotel for this event.

River Rock Casino Resort
8811 River Road
Richmond, BC
V6X 3P8
604-247-8900 or 1-866-748-3718
$129 CDN or $159 CDN (plus taxes) per room per night

Remember to book early, but please do not book more than you require as the association is penalized for rooms blocked but not used. The deadline for reservations is May 12, 2012. In order to receive the preferred rate you must indicate that you are with "Security Canada".

How far is the hotel from the convention centre?
The exposition takes place within the hotel.

Can I get a discount on my airfare to Security Canada West?
Air Canada has been appointed the official airline. Visit www.aircanada.com or call 1-800-361-7585 or your travel agent to take advantage of a special convention rate. When booking your ticket please use promotion code FCBEDF71.