CSIS Inc. Sessions - Day 1 - Wednesday, October 20, 2010

Session Pricing

10:15 a.m. - 11:15 a.m.

Implementing Privacy in Surveillance Video

A technology update will be provided for a new process that is able to detect and track faces in order to remove the identity of a person caught on surveillance video in order to protect their privacy.  Such technology could be used in public or private surveillance systems that ensure privacy is maintained prior to the video being displayed, saved or transmitted.  Once removed, the identifiable features of a person’s face can be encrypted into the video in such a way that it can be completely reversible at a later time by anyone who has the software “key” to reverse the process.  Such an empowered person could then review the original video as necessary.

While various public and private entities have shown interest in this technology for integration into their surveillance operations, this presentation will provide you further information on the technology, the reasons why it is being developed and provide you the opportunity to further discuss its pros and cons. If you are interested in protecting the rights of an individual’s privacy while they are on your premises and under your video surveillance, then you will want to attend this presentation.

Presenter: Mr. Cameron Serles, Engineered Privacy Ltd., Burlington ON.

Room: Berton 1

Anonymous and Threatening Communications in the Workplace

These types of communications can be a particular problem for any security department or investigative agency. Many times they are taken too lightly. While the types of communications received and the motivations behind such messages are varied, they all have the potential to create dissension in a business organization, undermine the structure of an established career or disrupt the harmony of a home or human relationships.

This presentation will explore various classifications of anonymous and threatening communications while taking into account several different forensic and investigative methods used in order to assess the validity or content of such communication and, outline other important security considerations.

Presenter: Mr. Graham Ospreay, FACPE, CSP, G.P. Ospreay and Associates, Newmarket ON

Room: Berton 1

CSIS Sessions - Day 2 - Thursday, October 21, 2010

Art Theft- A Cultural Property Protection Nightmare Come True

The Federal Bureau of Investigation estimates that worldwide losses  of art and cultural property crime,  including  theft, fraud, looting, and trafficking totals about $6 billion US annually, making this the fourth most profitable crime after money laundering, drugs and arms trafficking.
Through news headlines we have become aware of the many major art crimes but this is the “proverbial tip of the iceberg.” There are experts who suggest that Canada has become a “prime target for art theft and a dumping ground for stolen art.”

This presentation will review many of the recent art thefts that have occurred on an international, national and local scale, touch on who is stealing art, why art is stolen and look towards solutions in the protection of art and reporting of an art crime.

Presenter: Mr. Robert Marentette, Director of Security, Art Gallery of Hamilton

Room: Berton 1

Using Performance-Based Incentives to Leverage Better Service from Your Guard Services Vendor

It is a complaint all-too-commonly voiced by some of the clients who retain the services of contract guard service companies.  “We put a lot of effort into picking the right company, and during the selection process they kept telling us about their “commitment to excellence,” but now that we’ve got them on site we’re really disappointed with the level of service we’ve gotten. We complain and complain to the account manager who is supposed to be looking after us, but things don’t ever get better. The only lever we seem to have is threatening to get rid of them and bring in one of their competitors, but we’re not really in a position to do that, and I think they know it!”

The one time when a client gets to “hold all of the cards” is at the beginning of the contract period, when the vendor is still being selected and the terms of the contract are still being hammered out.  It is at this point that a client gets to put in place the appropriate mechanisms for ensuring that they will be able to hold the vendors accountable for delivering a high level of service excellence THROUGHOUT the life of the contract.  In a commercial service contract environment, the unambiguous articulation of mutually agreed-upon and objectively quantified expectations can save EVERYONE a lot of time, effort, money, and emotional capital.  This presentation will explore some of the creative ways in which end users can equip themselves with - and train themselves to diligently and purposefully employ -  tools like periodic performance evaluation, Key Performance Indicators (KPIs), and performance-indexed financial incentive arrangements. 

Presenters: Mr. David Hyde, M.Sc, CPC., Owner & Principal Consultant, David Hyde and Associates and Brian W. Robertson, B.A., LL.B., Senior Training Associate, David Hyde and Associates

Room: Berton 1